v87Privacy Policy
This page describes what we collect when you use v87 and how we keep that data protected. We take your privacy seriously. When you create an account, deposit funds, or play our games, we collect personal information—your name, email, payment details, and device data. We use this information to verify your identity, process your transactions, and improve our service. We never sell your data to third parties, and we encrypt all sensitive information in transit and at rest.
Our approach to privacy reflects our commitment to transparency. We explain what data we collect, who has access to it, how long we keep it, and what rights you have. If you have questions about how we handle your information, our support team is available via email and live chat. We respond to privacy inquiries within one business day.
The sections below cover data collection, use, storage, third-party processors, your rights, cookies, and contact information. This policy applies to all v87 users, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, or elsewhere.
What data we collect on v87
We collect data in several categories. First, we collect account information: your full name, email address, date of birth, phone number, and national ID number. We require this information to create your v87 account and verify your identity through our KYC (Know Your Customer) process. We also collect a photo of your ID document to confirm your identity matches our records.
Second, we collect payment information. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details, amount, and timestamp. We do not store your full payment card or bank account number; we store only the last four digits and the payment method type. Payment processing is handled by encrypted third-party processors, not by v87 directly.
Third, we collect device and usage data. When you access v87 on your Android app, iOS browser, or desktop, we log your IP address, device type, operating system, browser type, and the pages or games you visit. We use this data to detect fraud, prevent unauthorized access, and understand how users interact with our platform. We also collect push notification preferences and email communication settings.
Fourth, we collect gameplay data. When you play games on v87—such as slots, live-dealer tables, or number-prediction games—we record your entries, stakes, results, and account balance changes. This data is used to calculate your account balance, process withdrawals, and resolve disputes.
Data we collect
- Account information: name, email, date of birth, national ID, ID photo
- Payment information: transaction details, amount, payment method (last 4 digits only)
- Device and usage data: IP address, device type, browser, pages visited
- Gameplay data: entries, stakes, results, account balance changes
- Communication data: support tickets, emails, live chat messages
How we use your data on v87
We use your data for several purposes. First, we use it to provide our service: creating your account, processing deposits and withdrawals, calculating your balance, and delivering game results. Second, we use it to verify your identity and prevent fraud. Our KYC process compares your submitted ID against our database to confirm you are who you claim to be. We also monitor for suspicious activity—such as multiple failed login attempts or unusual withdrawal patterns—and may request additional verification if we detect anomalies.
Third, we use your data to comply with legal obligations. We are required by law to collect and retain certain information for anti-money-laundering (AML) and counter-terrorism financing (CTF) purposes. We may disclose your data to government agencies if required by law or court order. Fourth, we use your data to improve our service. We analyze gameplay patterns, user feedback, and technical performance to identify bugs, optimize our mobile app, and enhance the user experience.
Fifth, we use your data to communicate with you. We send you account notifications (login alerts, withdrawal confirmations), promotional emails (if you opt in), and support responses. You can manage your communication preferences in your account settings. We do not send marketing emails without your consent.
How long we keep your data
We retain your account information for as long as your account is active, plus five years after closure. This retention period complies with AML and tax regulations. We retain payment transaction records for seven years. We retain gameplay data for the duration of your account plus two years. We retain device and usage logs for 90 days. If you request account deletion, we anonymize your personal data but retain transaction records as required by law.
Third-party processors and data sharing
We use third-party processors to handle certain functions. Payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to process transactions. These processors are bound by confidentiality agreements and comply with data protection standards. We do not share your payment data with any other third parties.
We use cloud hosting providers to store our databases and backups. Our servers may be located outside Indonesia. Your data is encrypted before transmission to these servers, so the hosting provider cannot read your personal information. We use only reputable, ISO-certified hosting providers.
We may disclose your data to law enforcement, government agencies, or courts if required by law, court order, or legal process. We will notify you of such disclosure unless legally prohibited from doing so. We do not sell your data to advertisers, data brokers, or marketing companies.
We encrypt all sensitive data in transit and at rest. Your privacy is protected by industry-standard security practices.
Your rights and data access
You have the right to access your personal data. You can view your account information, payment history, and gameplay data by logging into your v87 account. You can download a copy of your data by contacting our support team. We will provide your data in a portable, machine-readable format within 30 days of your request.
You have the right to correct inaccurate data. If your name, email, or other account information is incorrect, you can update it in your account settings. If you cannot update it yourself, contact our support team, and we will make the correction.
You have the right to request deletion of your data. If you close your account and request data deletion, we will anonymize your personal information within 30 days. However, we will retain transaction records as required by law. You have the right to opt out of marketing communications. You can disable promotional emails in your account settings or by clicking the unsubscribe link in any email we send.
You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights. We encourage you to contact us first so we can address your concerns directly.
Cookies and tracking technologies
We use cookies to remember your login session, store your language preference, and track your activity on v87. Cookies are small text files stored on your device. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for up to one year). You can disable cookies in your browser settings, but this may prevent v87 from functioning properly.
We use analytics tools to understand how users interact with our platform. These tools collect data about which pages you visit, how long you stay, and what games you play. This data helps us identify technical issues and improve the user experience. We do not use this data to track you across other websites.
Security and data protection
We protect your data using industry-standard security practices. All data transmitted between your device and our servers is encrypted using SSL (Secure Socket Layer) technology. Your password is hashed and salted, so we cannot read it even if our database is compromised. We use two-factor authentication to add an extra layer of security to your account.
Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We conduct penetration testing to identify vulnerabilities before attackers can exploit them. We limit employee access to personal data and require all staff to sign confidentiality agreements.
However, no security system is perfect. We cannot guarantee absolute protection against all threats. If you suspect your account has been compromised, change your password immediately and contact our support team.
Contact and policy updates
If you have questions about our privacy practices, contact our support team at [email protected] or via live chat on our platform. We respond to privacy inquiries within one business day. Our support team is available in English and can assist users from Jakarta, Surabaya, Bandung, Medan, and other regions.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of v87 after such changes constitutes your acceptance of the updated policy.
This privacy policy is effective as of the date posted on our website. We are committed to protecting your privacy and maintaining your trust. If you have concerns about how we handle your data, we encourage you to reach out to us directly.